It's always good to just listen rather than to be the one always speaking. Be someone's listener because sometimes that is all they need. They need someone who will listen, not advise. They get comfort knowing someone out there is there for them and to listen to them so they won't feel so left out.
Basically, I've known the feeling of not being able to speak about my problems to some people who are close to me because they give out too much negative energy. It puts a lot of people off, especially when a person is hoping you will be able to listen but then get disappointed of your uninterested looks. Personally I would feel rather honoured if someone trusted me to listen to their problems, I would be honoured to be their listener. Whether that person has hurt you or not, it shouldn't matter because they came to you, for help.
Why turn down someone who is seeking help or seeking a little bit of comfort. It shouldn't be hard to try and open up to listen to a few people. It's not that they are asking for advice. They need support. It's always important to be that kind of person or at least try to be.
Be aware that the person has guven you their trust, don't break it.
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